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UBS keeps your office operating with an impassioned commitment to service. We service Western, Central and Southern New York. And with experienced cross-trained service technicians and engineers. We can improve your productivity and reduce your costs with services such as web-based toner ordering and remote monitoring of your network and print environment.
We offer a variety of service and support agreements to guarantee what we do. To ensure quality, we track everything we do-from how quickly we answer your phone calls, to the fill rate on your toner orders, to the time it takes us to have a technician or engineer respond to your problem.
QUALITY SERVICE AGREEMENT
With a UBS Quality Assurance Agreement, you are assured of maximizing the uptime of your multi-functional devices. This service level agreement includes service and supplies and guarantees response times and equipment performance. We have experinced manufacturer-trained service technicians available to respond to your problems, ensuring that your equipment is always performing at its best.
A UBS Sentry Enabled Solution.
Starr Program
The UBS Starr program supports two critical needs in any office: service and supplies for your laser printer and fax equipment. Purchase your toner through our Starr program and we will include printer and fax service for free!
Allegiance
With Allegiance, you get everything rolled into one package and one all-inclusive contract fee that includes service, parts and toner for your copiers, printers, fax machines and MFPs! you'll benefit from the UBS team of certified technicians and engineers who will ensure all your equipment is up-to-date and running smoothly.
A UBS Sentry Enabled Solution. |
