About Us
Our Customer
As Western New York’s largest independent copier company, we’re fortunate to serve many clients, from small, local companies to large, publicly-traded firms. Regardless of size or industry type, our clients are our greatest asset. Each shares their enthusiasm about the uniqueness of our professional customer service, superior, dependable technical support and dedication.
Here’s just a small sample of what our clients have to say:
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Five West Enterprises, Inc.
" I wanted to take this time to write this letter to thank you for the all the services that you and your company have provided. Throughout the years Five West has worked with many vendors that supply our needs. During these years we have experienced many challenges to ensure that are needs were met, and have found ourselves constantly reminding our vendors the importance of responsiveness, understanding company needs, versatility, competitiveness and loyalty. I am pleased to say that is not the case with United Business Systems. I have found that your company possess them all, and continues to go the extra distance to assure that we are satisfied. That is why when we purchased our second business; Awning Plus there wasn’t any question that we would utilize United.
Again, thank you for your constant efforts and we look forward to our continued working relationship with you and your company."
Dan R. Gagliardo, President
Five West Enterprises, Inc. |
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Anderson Equipment Company
" When Anderson Equipment negotiated for our first Canon with United Business Systems, the salesmen’s presentation was excellent. They were able to decrease our cost per page dramatically and suggested options that have increased our efficiency. They sold it. They are not just copiers any more. We started with one Canon and within about a year added five more
Our investment in Canon machines has been an efficient business decision saving us time, paper, toner and space which all translate into money. Thanks UBS."
Patricia Schamber, Office Administrator
ANDERSON EQUIPMENT COMPANY (NY), INC. |
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Coca-Cola Bottling Company of Buffalo, Inc.
" As a Human Resource Specialist, the need to maintain employee records is a vital role of the HR Department. Due to the length of time required to maintain documents, and our company’s growth, traditional physical file cabinets were becoming overloaded and retrieving documents became a time consuming task. The search for an alternative records management system became a priority in 2008.
United Business Systems was able to design a solution within our budget enabling us to simplify employee records management. The new system makes it possible for us to scan full color documents directly to our workstations and place them into a digital file that mimics our physical file. We are able to retrieve, share and distribute documents proficiently.
I give very high praise to the training and support staff that assisted us in acclimating our team to this transition. I would recommend the expert staff as United Business Systems to any business looking to simplify their document flow and I look forward to working with them in future endeavors. "
Pat Calandra, HR/AA
Coca-Cola Bottling Company |
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Pension Services of Western New York, Inc.
Dear Wayne,
I am sending this letter to say Thank You to United Business Systems for recommending and placing our new Lanier Digital Copier. During the last few years we have experienced many challenges to ensure that our copy needs were met. Frankly I had come to the conclusion that we had accomplished as much as we could with our previous situation. Your sales rep. Tom Coniglio contacted me and despite our relative satisfaction, I agreed to see him by way of being an old friend.
Tom did a superb job of evaluating our needs, identifying the weaknesses in our old system, introducing the modern capabilities of your system, and recommending a replacement while focusing our attention on the value of the product.
Furthermore he promised a high level of service and we must compliment UBS for delivering as promised. I would recommend the expert staff at United Business Systems to any business looking to purchase new digital copiers and I look forward to working with them on future endeavors.
Thank You again for your consistent efforts. We look forward to our continuing relationship with you and your company.
Sincerely,
Lawrence M. Kavanaugh, Jr
Vice President. |
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